Shipping charges will be displayed at the time of purchase of the product.
We ship most items within 3-5 working days of the order. However in some cases, we may take longer, up to 7 working days, to ship the order as we may have to procure it from our suppliers.
We ship on all week days (Monday to Saturday), excluding public holidays.
To ensure that your order reaches you in the fastest time and in good condition, we only ship through reputed courier agencies.
While we strive hard to deliver on time, due to the load with the couriers, estimate a delay of 2-3 days.
If your order has multiple items, these may ship separately from different locations in separate shipments.
For international shipments, the delivery time is 3-5 weeks depends on the country of origin. Approximate Delivery date will be mentioned at the time of purchase.
We are not responsible for any delay caused by any unforeseen time lags by the courier companies in delivering the goods to the customer, or if the customer is not available at the time of delivery.
If you believe that the product is not in good condition, or if the packaging is tampered with or damaged, before accepting delivery of the goods, please refuses to take delivery of the package, and call our Customer Care, mentioning your order reference number. We shall make our best efforts to ensure that a replacement delivery is made to you at the earliest or else we will refund the amount of the product if replacement cannot be done.
For some countries, if the need arises, our carrier will have to get customs clearance for your goods before delivering them to you. You may have to pay import taxes, custom duties and handling charges if any for your order. These charges are not included in shipping charges and are billed directly from the carrier of your choice.
Know your customer (KYC) documents (Government recognized identity and address proofs) are required for custom clearance of your shipments. Import clearance cannot start unless KYC documents along with Authorization Letter (POA) provided by the consignee.
The types of documents required by Individual or company: For Individuals Passport, Driving license, Pan card, Voter id along with Authorization letter (POA) for companies: Companies IEC (import and export certificate, KYC documents along with Authorization letter.